diggles
Well-known member
I recently purchased a used Rm3di frame from @akaru which he represented as having only minor cosmetic issues that would not affect functionality. However, upon receiving the camera, I found that it had significant operational issues with shift movements and the shift knob.
Rather than accepting a return, akaru requested that I send the camera to a repair shop for evaluation, which I did in good faith. The repair estimate came back at $360, confirming the camera required extensive work beyond just cosmetic issues.
I attempted to communicate with akaru about the issue and obtaining a refund, but he became unresponsive. Left with no other recourse, I opened a PayPal claim to seek a resolution. While PayPal initially sided with me, they ultimately denied the claim on a technicality because I had shipped the camera to the repair shop at the seller's request, rather than back to akaru directly.
In the end, akaru refunded only $1461.20 of the $2000 purchase price. Based on his explanation, it seems I ended up bearing the cost for the repair work on the camera.
For context, I have purchased gear from many other sellers on this forum and have never before needed to request a return or open a dispute. My dissatisfaction with this transaction stems from the item not being as described.
I'm disappointed with how this situation was handled. I caution other buyers to be very clear on the condition of any used gear purchased from this seller, get everything in writing, and be wary of requests that deviate from normal return procedures. Buying expensive used gear is risky, so be careful.
Warren Diggles
Rather than accepting a return, akaru requested that I send the camera to a repair shop for evaluation, which I did in good faith. The repair estimate came back at $360, confirming the camera required extensive work beyond just cosmetic issues.
I attempted to communicate with akaru about the issue and obtaining a refund, but he became unresponsive. Left with no other recourse, I opened a PayPal claim to seek a resolution. While PayPal initially sided with me, they ultimately denied the claim on a technicality because I had shipped the camera to the repair shop at the seller's request, rather than back to akaru directly.
In the end, akaru refunded only $1461.20 of the $2000 purchase price. Based on his explanation, it seems I ended up bearing the cost for the repair work on the camera.
For context, I have purchased gear from many other sellers on this forum and have never before needed to request a return or open a dispute. My dissatisfaction with this transaction stems from the item not being as described.
I'm disappointed with how this situation was handled. I caution other buyers to be very clear on the condition of any used gear purchased from this seller, get everything in writing, and be wary of requests that deviate from normal return procedures. Buying expensive used gear is risky, so be careful.
Warren Diggles
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